Under Australian Law, consumers have rights regardless of any warranties provided or not by a manufacturer or supplier. You (consumer) are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to the above, different products offer different warranties. Please view the desired product and if a warranty is applicable it will be stated in the information of the product.

Damage caused by accident or negligent use or incorrect handling and maintenance is not covered under warranty.

If there are any defects with the unit(s) in your order, please contact us stating your invoice number, date of purchase, full name and address within 7 days of receiving your order.

Expenses associated with delivering unit(s) for warranty claim are your responsibility.


We highly suggest using registered freight or post when sending unit(s) for exchange, repair or service. Any loss during transport is not covered under warranty.